SOLID East, New York
September 11, 2019





SOLID East, New York
September 11, 2019





SOLID East, New York
September 11, 2019





SOLID East, New York
September 11, 2019

The Summit on Legal Innovation and Disruption
Great Location • Audacious Mission


SOLID East, New York September 11, 2019

8:30am – 9:00am Registration and Networking Breakfast

9:00am Welcome Ceremony – Call to Action and Summit Overview

Table Introductions

                                                                                         Keynote Speaker

Jennifer Pahlka – Founder and Executive Director, Code for America

“From Now to Next- The Big Picture”

Jennifer Pahlka is the founder and executive director of Code for America. She served as the U.S. Deputy Chief Technology Officer in the White House Office of Science and Technology Policy from 2013–2014, where she architected and helped found the United States Digital Service. She currently serves on the Defense Innovation Board in her personal capacity. She is known for her TED talk, Coding a Better Government, and is the recipient of several awards, including the National Democratic Institute’s Democracy Award and being named by Wired as one of the 25 people who has most shaped the past 25 years. She previously ran the Game Developers Conference, Game Developer magazine,, and the Independent Games Festival, followed by the Web 2.0 and Gov 2.0 events. She is a graduate of Yale University and lives in Oakland, California with her daughter, husband, and seven chickens.

Session 1: The Big Picture – Macro Drivers of Change

Brad Rogers – Chief Operations Officer and Chief of Staff, TIAA

Intentional design of a legal function

  • What are you doing? Data driven staffing plan enabled by re-engineered, modern capabilities
  • Why are you doing it? Flexible and efficient staffing, world-class capability, manage across a complex enterprise.
  • How are you doing it? Full transformation; 1. Re-platform the business with modern technology, 2. Offshoring, outsourcing, 3. Rethink outside counsel and harness innovation of partners, 4. Real business discipline, 5. Transform the operating model.

What has been the impact of your project on:

  1. Your staff/talent: Flexible access to lower cost resources
  2. Your company’s business or your relationship with the board; ability to handle increasing complexity and regulatory load
  3. Outside Counsel: billing scrutiny and cost savings
  4. Your career: Exciting times, fully engaged in the legal revolution

Michael Avalos – Assistant General Counsel, AIG

“Build Your Talent Pipeline Like A Major League Baseball Organization”

Law departments can learn a lot in attracting, training, and retaining talent by looking at other industries, particularly professional sports organizations, on how they recruit, train, and optimize bottom-up talent. Michael will share how AIG developed a new talent optimization model, where lawyers are hired right out of law school and placed into a two year rotational program which maximizes their value to the organization and accelerates their legal training. How does this program differ from traditional hiring of experienced lawyers from outside counsel ranks and what impact does this have on the provision of internal legal services and the bottom line to the business.

Molly Huie – Team Lead, Data Analytics and Surveys, Bloomberg Law

Topic and Details to Follow

Lisa Ripley – Director – eDiscovery and Information Governance – Legal, Oracle

The Unintended Consequences of Brilliant Innovation

So many firms are engaged and involved with saving money, driving efficiency, improving productivity and reducing information technology headcount. But what are the unintended consequences and new surprise expenses and challenges that come with some of this innovation. Lisa is an expert in eDiscovery, information governance, records management, information technology, and legal operations. She will share her journey and the pros and cons of clever innovation.

Table Discussions and Town Hall

Morning Break

Session Two: Innovation in Action – Corporate Use Cases 

Marc Jenkins – Director of Legal Operations, Senior Counsel, Asurion

“How to Get Started: Jump-Starting an Innovative Legal Program – From 0 to 60 (Spoiler Alert – It’s Hard)”

Marc Jenkins shares his journey from 2 months of frustrations to 3 years of wild success, and how you can do it too.

Jessica Jones Escalera – Director, Head of eDiscovery, Legal CDO, Barclays

The power of a cross-functional team.

Innovation starts with people. Connecting people and ideas with technology and vision.

Dina Ganz Traugot – Group General Counsel and Chief Contracts Counsel, Legal CDO, Travelers

“Contagious Innovation” How to run an Innovation Sprint for the legal department and empower your legal team

What started out as a modest innovation Sprint wound up involving 87 teams of lawyers and resulting in the creation of The Legal Innovation Experimentation Team that has changed the image, brand and reputation of the Traveler’s legal department.

Table Discussions and Town Hall

12:30pm – 1:15pm Lunch – Tables switch

Session Three: Innovation in Action – Process Driven

New Table Introductions

Katrina Johnson – Uber, Associate General Counsel and Head of Legal, Uber Asia-Pacific (HK/Sydney)

“Legal Operations and Operational Excellence”

 Adapting existing technology to free up your legal team and expand their footprint without expanding your budget.

Malvina Iannone, General Counsel- Compliance – Corporate Governance – General Electric

“What not to do when jumpstarting your legal innovation program… And still succeed.”

NextGEN Technology can look so shiny and promising but without the right “Why” – metrics and business focus you will fail. Here is the recipe on how to recover and succeed from The Shiny Technology jumpstart.

Rishi Varma – General Counsel, Hewlett Packard Enterprise

“Lawyers That Code”

Hewlett-Packard has one of the most advanced and unique law department business models of the country. HP hires lawyers right out of college and the first thing they do is train them to code. This helps them understand the business, stakeholders and client needs almost immediately and drastically increases their technical knowledge and value to the business. Rishi will share both the benefits of hiring lawyers right out of school as well as the impact these newbies have on mid-level and senior-level staff.


“The Changing Legal Landscape – The Big 4 Accounting Firms Influence in the Market”

(Speaker to be announced)

Table Discussions and Town Hall

Afternoon Break and Table Switch

Session Four: Innovation in Action – People Driven

New Table Introductions

David Cowen – The Cowen Group, President

NextGEN Legal Talent and Allied Professionals

We’re in the early stages of building a community of tech-savvy, ultra-resourceful attorneys. These are people trained in the law, but who also possess the critical thinking skills and tech knowledge to help create the future of the legal industry. (If you understand design thinking, that’s even better.)

Sprint Panel on legal Innovation and takeaways.

What are the top 5 new legal careers and what are legal leaders looking to fill these roles.

(Panel to be announced)

Table Discussions, Town Hall and Final Thoughts

5:00pm – 6:00pm Cocktails

Thank you for joining us. We hope to see you at our next SOLID.

SOLID Hong Kong, June 4, 2019 SOLID Toronto, July17, 2019
SOLID East, September 11, 2019 SOLID London, November 7, 2019

What is SOLID?

SOLID is a TED Talk style summit focused on innovation and the business of law. Did you ever listen to a great SOLID Talk or panel and wish you had time to engage and brainstorm in real time on how to apply those ideas to your business? 14 speakers will give TED-style talks around the intersection of innovation, advanced technology and the business of law. They share what they are doing, how they are doing it, and the business impact it has.

Our talks are followed by facilitated table talks, sprint panels, and town hall discussions, whereby participants discuss what they know now that they did not know before the session started and how to apply these lessons to their own organizations. SOLID provides participants with maximum interaction with peers and colleagues in a round table, workshop environment to assess current challenges and design concrete solutions.

SOLID Insight



Premier Sponsors



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Corporate Legal Executives & General Counsels

Law Firm Executives & Counsels

Technology Companies & Allied Professionals

Past Events Snaps

Reasons to Attend SOLID

Our day will be broken into four themed segments focused on innovation and disruption. We will focus on challenges and barriers, identify opportunities for meaningful change, and develop solutions for all market segments.

100 legal professionals and subject matter experts from law departments, law firms, alternative legal service providers, and academics.

Purposefully moderated tables with curated participants from all market segments.

Participants will switch their tables 2 times throughout the day.

“Solid is unique in size, format and quality of participants and presenters. I met so many talented professionals, given the intimate setting I was able to collaborate with others who shared similar challenges, was inspired by the innovative ways others approach them and gained strategic insight into emerging capabilities that I could bring back and apply. It’s a great forum to expand your insights into innovative approaches that are driving real improvements for how corporations deliver legal services. It’s not your ordinary conference if you want to engage in a thought provoking learning experience while expanding your network. I would highly recommend it.”


Deb Tatar


VP Corporate Systems at MetLife

“If you can attend this, I highly recommend it! Compliance Discovery Solutions was at SOLID East last month in NYC. The format allows for an exchange of ideas with a variety of legal professionals. In one day, I felt like I learned as much or more as I’ve learned from multi-day conferences!”


Maria Maccarone


Vice President, Client Solutions at Compliance Discovery Solutions

“Before SOLID I would say I was a bit of an accidental innovator. I was naturally interested in looking for new and better ways to structure and manage my legal department and spend, but I was not aware of the incredible depth of knowledge out there about how to do that most effectively. SOLID brought all of the pieces together for me and allowed me to make lasting connections with others who are innovating within their teams and across the legal industry. I now have a much deeper understanding of how to draw upon a wide array of resources and technology to reshape what we are doing in a way that drives more value for less total spend. It’s also just a really fun and interesting group of people and the whole experience has expanded my circle of go-to colleagues.”


Jennifer Warner


VP Legal at Columbia Sportswear Company

“I think the most valuable thing for me has been the chance to collaborate with, but also to listen to clients. Getting to hear first hand from GC’s and the C-Suite about their pain points and expectations is truly valuable. It really helps us to “sense check” and to ensure we are not only listening, but hearing and acting on what our clients expect and need from their outside counsel.”


Bryant Isbell


Managing Director, Global eDiscovery & Data Advisory at Baker & McKenzie, LLP